Open Journal Systems

How psychological factors influence hosts to participate in the accommodation sharing economy: A systematic review

Foteini Tatsi, Fotios Tatsis, Kostas Karamanis

Article ID: 2357
Vol 9, Issue 6, 2024, Article identifier:

VIEWS - 72 (Abstract) 50 (PDF)

Abstract

This research study investigated the impact of psychological factors on hosts within the accommodation sharing economy. Specifically, the study aimed to explore how psychological factors motivate individuals to become hosts and actively engage in this sector. Through a systematic review, the paper identified relevant articles in electronic databases such as Web of Science, Science Direct, EBSCOhost, and Scopus from 2000 to 2023, following the PICo model (Population, Interest, Context) to determine the review question. From an initial pool of 555 records, a comprehensive screening for eligibility resulted in the inclusion of three studies for this systematic review. The research applied rigorous reference control and evaluated the quality of included studies using the CASP tool (Critical Appraisal Skills Program). Among the three studies meeting the review criteria, socialization emerged as the primary research focus. Drawing on self-determination theory, the research demonstrates that social interaction and the formation of friendships between hosts and guests positively impact individuals' decisions to become hosts. Furthermore, aspects such as personal development, social interaction with guests, and a sense of achievement contribute to sustained participation. The study underscores the correlation between emotional stress and guest reviews, emphasizing hosts' motivation to enhance services. Additionally, the research identifies emotional and social loneliness as obstacles to host participation in the sharing economy, highlighting the crucial role of social interactions in alleviating loneliness for both hosts and guests.


Keywords

sharing economy; accommodation; peer-to-peer economy; host; psychological factors

Full Text:

PDF



References

1. Demary V. Competition in the Sharing Economy. IW policy paper; 2015.

2. Schor J. Debating the sharing economy. Journal of Self-Governance and Management Economics. 2016;4(3):7-22.

3. Telles R. Digital Matching Firms: A New Definition in the “Sharing Economy” Space. US Department of Commerce. Office of the Chief Economist. Published online 2016:8-9.

4. Sparks K. The sharing economy: The production, consumption, and regulation of community in the digital economy. Published online 2015.

5. Ismail S. Exponential Organizations: Why New Organizations Are Ten Times Better, Faster, and Cheaper than Yours (and What to Do about It). Diversion Books; 2014.

6. European Commission. Communication from the Commission to the European Parliament, the Council, The European Economic and Social Committee and The Committee of the Regions; A European Agenda for the Collaborative Economy.; 2016. Accessed February 11, 2022. https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=COM:2016:356:FIN

7. Zhang TC, Jahromi MF, Kizildag M. Value co-creation in a sharing economy: The end of price wars? International Journal of Hospitality Management. 2018;71:51-58. doi:10.1016/j.ijhm.2017.11.010

8. Botsman R, Rogers R. What’s mine is yours. The rise of collaborative consumption. Published online 2010.

9. Weitzman ML. The share economy: Conquering stagflation. ILR Review. 1986;39(2):285-290.

10. Botsman R. The sharing economy lacks a shared definition. Fast Company. 2013;21:2013.

11. Stephany A. The Business of Sharing: Making It in the New Sharing Economy. Springer; 2015.

12. Schor JB, Fitzmaurice CJ. Collaborating and connecting: the emergence of the sharing economy. In: Handbook of Research on Sustainable Consumption. Edward Elgar Publishing; 2015.

13. Matofska B. What is the sharing economy. The people who share. 2016;14.

14. Mody M, Suess C, Lehto X. Going back to its roots: Can hospitableness provide hotels competitive advantage over the sharing economy? International Journal of Hospitality Management. 2019;76:286-298. doi:10.1016/j.ijhm.2018.05.017

15. Guttentag D. Airbnb: disruptive innovation and the rise of an informal tourism accommodation sector. Current issues in Tourism. 2015;18(12):1192-1217.

16. Zhang T, Bufquin D, Lu C. A qualitative investigation of microentrepreneurship in the sharing economy. International Journal of Hospitality Management. 2019;79:148-157. doi:10.1016/j.ijhm.2019.01.010

17. Farmaki A, Stergiou DP. Escaping loneliness through Airbnb host-guest interactions. Tourism Management. 2019;74:331-333.

18. Moon H, Miao L, Hanks L, Line ND. Peer-to-peer interactions: Perspectives of Airbnb guests and hosts. International Journal of Hospitality Management. 2019;77:405-414.

19. Weiss RS. Loneliness: The experience of emotional and social isolation. Published online 1973.

20. WindRiver W. Social isolation: Unit-based activities for impaired elders. Journal of Gerontological Nursing. 1993;19(3):15-21.

21. DiTommaso E, Spinner B. The development and initial validation of the Social and Emotional Loneliness Scale for Adults (SELSA). Personality and Individual Differences. 1993;14(1):127-134.

22. Larsen S. Aspects of a Psychology of the Tourist Experience. Scandinavian Journal of Hospitality and Tourism. 2007;7:7-18. doi:10.1080/15022250701226014

23. Eusébio C, Carneiro MJ. Impactos socioculturais do turismo em destinos urbanos. Revista Portuguesa de Estudos Regionais. 2012;(30):65-75.

24. Kastenholz E, Eusébio C, Figueiredo E. Contributions of tourism to social inclusion of persons with disability. Disability & Society. 2015;30(8):1259-1281.

25. Reisinger Y, Turner L. Cross-Cultural Behaviour in Tourism. Routledge; 2012.

26. Sinkovics RR, Penz E. Social distance between residents and international tourists—Implications for international business. International Business Review. 2009;18(5):457-469.

27. Sheringham C, Daruwalla P. Transgressing hospitality: Polarities and disordered relationships? In: Hospitality: A Social Lens. Routledge; 2007:47-60.

28. Derrida J, Dufourmantelle A. Of Hospitality. Stanford University Press; 2000.

29. Moyle B, Croy G, Weiler B. 10 Sustainable Host–Guest Interactions on Islands: Brun y and Magnetic Islands. Ecotourism Book Series. Published online 2011:129.

30. Jordan EJ, Vogt CA. Appraisal and coping responses to tourism development-related stress. Tourism Analysis. 2017;22(1):1-18.

31. James W. Discussion: The physical basis of emotion. Psychological review. 1894;1(5):516.

32. Cannon WB. Again the James-Lange and the thalamic theories of emotion. Psychological Review. 1931;38(4):281.

33. Schachter S, Singer J. Cognitive, social, and physiological determinants of emotional state. Psychological Review. 1962;69(5):379-399. doi:10.1037/h0046234

34. Lazarus RS. Stress and Emotion: A New Synthesis. Springer publishing company; 2006.

35. Barrett LF, Gross J, Christensen TC, Benvenuto M. Knowing what you’re feeling and knowing what to do about it: Mapping the relation between emotion differentiation and emotion regulation. Cognition and Emotion. 2001;15(6):713-724. doi:10.1080/02699930143000239

36. Folkman S, Moskowitz JT. Positive affect and the other side of coping. American psychologist. 2000;55(6):647.

37. Krippendorf J. The holiday markers: understanding the impact of leisure and traversal. Published online 1987.

38. Ert E, Fleischer A. The evolution of trust in Airbnb: A case of home rental. Annals of Tourism Research. 2019;75:279-287. doi:10.1016/j.annals.2019.01.004

39. Liang LJ, Choi HC, Joppe M. Exploring the relationship between satisfaction, trust and switching intention, repurchase intention in the context of Airbnb. International Journal of Hospitality Management. 2018;69:41-48. doi:10.1016/j.ijhm.2017.10.015

40. Tussyadiah IP, Park S. When guests trust hosts for their words: Host description and trust in sharing economy. Tourism Management. 2018;67:261-272. doi:10.1016/j.tourman.2018.02.002

41. Kuhzady S, Seyfi S, Béal L. Peer-to-peer (P2P) accommodation in the sharing economy: a review. Current Issues in Tourism. Published online 2020:1-16.

42. Cheng M. Sharing economy: A review and agenda for future research. International Journal of Hospitality Management. 2016;57:60-70. doi:10.1016/j.ijhm.2016.06.003

43. Guttentag D. Progress on Airbnb: a literature review. JHTT. 2019;10(4):814-844. doi:10.1108/JHTT-08-2018-0075

44. Narasimhan C, Papatla P, Jiang B, et al. Sharing economy: Review of current research and future directions. Customer needs and solutions. 2018;5(1):93-106.

45. Prayag G, Ozanne LK. A systematic review of peer-to-peer (P2P) accommodation sharing research from 2010 to 2016: progress and prospects from the multi-level perspective. Journal of Hospitality Marketing & Management. 2018;27(6):649-678.

46. Sutherland W, Jarrahi MH. The sharing economy and digital platforms: A review and research agenda. International Journal of Information Management. 2018;43:328-341. doi:10.1016/j.ijinfomgt.2018.07.004

47. Mays N, Pope C. Qualitative research in health care. Assessing quality in qualitative research. BMJ. 2000;320(7226):50-52. doi:10.1136/bmj.320.7226.50

48. Miller SA. PICO worksheet and search strategy. National Center for Dental Hygiene Research. Published online 2001.

49. CASP U. CASP checklists. Critical Appraisal Skills Programme (CASP) Oxford: CASP UK. Published online 2018.

50. Thomas J, Harden A. Methods for the thematic synthesis of qualitative research in systematic reviews. BMC Medical Research Methodology. 2008;8(1):45. doi:10.1186/1471-2288-8-45

51. Akkerman S, Admiraal W, Brekelmans M, Oost H. Auditing quality of research in social sciences. Quality & quantity. 2008;42(2):257-274.

52. Kapoor A, Tucker CE. How do platform participants respond to an unfair rating? An analysis of a ride-sharing platform using a quasi-experiment. An Analysis of a Ride-Sharing Platform Using a Quasi-Experiment (October 24, 2017). Published online 2017.

53. Farmaki A, Kaniadakis A. Power dynamics in peer-to-peer accommodation: Insights from Airbnb hosts. International Journal of Hospitality Management. 2020;89:102571. doi:10.1016/j.ijhm.2020.102571

54. Reeve J. Understanding Motivation and Emotion. John Wiley & Sons; 2018.

55. Tussyadiah IP. Factors of satisfaction and intention to use peer-to-peer accommodation. International Journal of Hospitality Management. 2016;55:70-80.

56. Tussyadiah IP, Pesonen J. Impacts of peer-to-peer accommodation use on travel patterns. Journal of Travel Research. 2016;55(8):1022-1040.

57. Pung JM, Del Chiappa G, Sini L. Booking experiences on sharing economy platforms: an exploration of tourists’ motivations and constraints. Current Issues in Tourism. Published online 2019:1-13.

58. Malazizi N, Alipour H, Olya H. Risk perceptions of Airbnb hosts: Evidence from a Mediterranean Island. Sustainability (Switzerland). 2018;10(5). doi:10.3390/su10051349

59. Pizam A, Uriely N, Reichel A. The intensity of tourist–host social relationship and its effects on satisfaction and change of attitudes: The case of working tourists in Israel. Tourism management. 2000;21(4):395-406.

60. Andereck KL, Valentine KM, Knopf RC, Vogt CA. Residents’ perceptions of community tourism impacts. Annals of tourism research. 2005;32(4):1056-1076.


DOI: https://doi.org/10.54517/esp.v9i6.2357
(72 Abstract Views, 50 PDF Downloads)

Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Foteini Tatsi, Fotios Tatsis, Kostas Karamanis

License URL: https://creativecommons.org/licenses/by/4.0/